I've updated my thinking some on the staffing issue that I first raised in this blog post: http://sharepoint.mindsharpblogs.com/Bill/archive/2010/03/06/SharePoint-Survey[coln]-How-Organizations-are-Staffing-Their-SharePoint-Teams.aspx
It seems to me that the staffing requirements cannot be discussed without also discussing skill development. I think, by now, the community has enough farm administrators and is swiftly getting enough SharePoint developers. What is missing, IMHO, is "skill development" in the following areas:
- Site and site collection administration
- Designer education
- Business Analyst education on SharePoint
- Information Manager for SharePoint
IOW, we're missing the mid-level management aspects for SharePoint – taxonomy management, information/organization management, helping BA's understand how SharePoint maps to business process and better SharePoint Designer education. These skills are going to be needed in your environment. Now, whether you choose to commit FTE to staff it or spread the "goodness" around and add this work to existing employees in your decision. But in either case, skill development will be necessary in order to fully utilize the features of SharePoint 2010.
Governance also remains a HUGE issue. In my class this week, 5 of the 14 students have significant doubts and points of confusion about Governance. So, let me offer some ideas on Governance too:
First, there are four parts to Governance:
- The rules that we implement to utilize SharePoint in our environment
- The methods of measuring compliance
- The methods of enforcement
- The articulation of who gets to make the rules and methods and who gets to change them
I would submit that without all four of these elements in place, your Governance for SharePoint is going to be virtually useless. It's a package, IMHO. You can be successful with two out of four. You need all four.
In my class next week, I'll discuss Governance and how Governance emits from your business taxonomy and business requirements. We have 17 people in this class but another group online. This will be a GREAT class. I hope you call can attend.
Bill English, MVP